Efficiency with purpose
Automation should reduce routine work and make it easier to keep processes moving.
For your team: More time to focus on exceptions, service, and follow-up.
ABOUT TRUWAVE SOFTWARE
Practical software for the people behind essential services
We develop cloud-based utility billing and compliance applications for municipalities and utility districts, with a focus on the operational work that supports their communities.
OUR FOCUS
Technology should make everyday work easier to manage
Utility teams balance recurring billing cycles, customer questions, program records, and follow-up. Truwave focuses on making that work more connected and the supporting information more useful.
Our flagship Utility Billing Software combines core billing operations with automation, AI-assisted validation review, operational insight, and customer and staff chat. Our dedicated compliance applications address the different responsibilities of Backflow, FOG, and Industrial Pretreatment teams.
Keep operational needs at the center of the software conversation.
Use automation to reduce repetitive administration.
Use AI to support staff judgment and improve access to answers.
A practical approach to utility software
The value of a feature is the difference it makes to the people using it.
Information in context
Records and reports should help staff understand what has happened and what needs attention.
For your team: A clearer basis for conversations and operational decisions.
Assistance that supports people
AI recommendations and chat should help users work through questions and review information.
For your team: Useful support while people retain responsibility for decisions.
Dedicated solutions for your compliance programs
Choose software around the work your team manages, with a focused place for each program.
Backflow Management
Coordinate test schedules, digital results, and notifications to keep cross-connection control work organized.
Explore the solution →
Fats, Oils & Grease
Bring facility records, permits, inspections, and reminders into your FOG management process.
Explore the solution →
Industrial Pretreatment
Manage industrial facility information, permits, sampling results, and reporting with greater continuity.
Explore the solution →A PRACTICAL WORKFLOW
Start with your operation
A useful demonstration begins with the way your team works today.
- 1
Share your priorities
Tell us which billing, service, or compliance tasks create the most effort.
- 2
Explore relevant workflows
Review the features and information that relate to those priorities.
- 3
Define the fit
Discuss integration needs, required outputs, and the questions your team needs answered.
