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BACKFLOW MANAGEMENT

Keep testing, follow-up, and program records connected

Support your cross-connection control program with software for scheduling, notifications, digital submissions, and reporting—so staff can spend less time coordinating routine administration.

Illustrative backflow tester using a pressure test kit and digital records
PROGRAM COORDINATION

Know which tests are approaching and which need attention

Backflow programs involve recurring work across utility staff, testers, and customers. A clear view of testing activity helps your team coordinate the next step without repeatedly searching through separate records.

Truwave brings scheduling and test information into a digital workflow, with notifications that support follow-up and portals that help participants access or submit information.

  • Coordinate initial and recurring test schedules.

  • Follow up on upcoming and overdue testing activity.

  • Keep test history available when questions arise.

Features that reduce coordination effort

Connect the daily work of your program with clearer records and more consistent communication.

Test scheduling

Schedule initial and recurring tests and keep upcoming activity visible.

For your team: Plan follow-up with a clearer view of the testing cycle.

Automated notifications

Send reminders to testers and customers about upcoming and overdue tests.

For your team: Reduce the effort involved in repetitive communication.

Digital test forms

Allow testers to submit results through digital forms.

For your team: Reduce paper handling and improve access to submitted information.

Tester & customer portals

Provide online access for result submissions and test history.

For your team: Make routine information exchange more convenient.

Digital record keeping

Maintain a searchable archive of test records and history.

For your team: Find the information needed to answer questions and review activity.

Compliance reporting

Prepare reports using the program information your team maintains.

For your team: Reduce time spent gathering test information for reporting.

A PRACTICAL WORKFLOW

A more coordinated test cycle

Help staff, testers, and customers understand the next step.

  1. 1

    Schedule and notify

    Plan testing activity and use notifications to communicate upcoming work.

  2. 2

    Receive and review

    Collect digital results and review the relevant test information.

  3. 3

    Follow up and report

    Address outstanding activity and prepare reports using maintained records.

Backflow program questions

Who benefits from online portals?

Testers gain a digital way to submit results, while customers can access test history. Staff benefit from a more organized exchange of information.

Does the software replace program decisions?

No. Scheduling, records, notifications, and reports support your team’s work. Staff remain responsible for reviewing information and making program decisions.